![]() ![]() Happy Returns and the new Dressbarn are a perfect match. And with our software providing QR codes and directions to the nearest drop-off location, the whole experience is fast and contact-free.ĭressbarn gets to delight its shoppers and save money, as returns in-person are aggregated for bulk-shipping, offering a far cheaper alternative than paying for returns by mail. No waiting 2-3 weeks and checking a credit card statement to get your refund. Dressbarn now uses our software to power the returns portal on its website, and its shoppers can buy online and drop off returns in-person at our nationwide network of Return Bars. Restoring in-person returnsĭressbarn and Happy Returns partnered this summer to tackle the challenge of returns. Shoppers would no longer be able to go to Dressbarn stores, but the brand’s long-standing commitment to customer service would remain. Late last year, Retail Ecommerce Ventures (REV) acquired Dressbarn’s IP, and announced its plans to relaunch the brand as a digital-only destination. Six decades after its founding, it appeared the Dressbarn story was over. This culminated last year with the announcement that Dressbarn would shutter its stores and liquidate. ![]() The company went public in the ‘80s to fund expansion, and boasted a footprint of 775 stores in 43 states at its peak in the late ‘90s.Īfter a fabulous start, Dressbarn struggled mightily this century, as changing styles and the rise of eCommerce led to declining sales and shifting strategies. Their timing was great, as women were entering the workforce in greater numbers than ever. ![]() Dressbarn: A quick historyĭressbarn was founded in 1962 to provide “fashion at a value” to the working woman. I wanted to share some thoughts on what this means for Happy Returns, and why we believe this partnership is part of an exciting larger storyline in the reinvention of traditional retail. Earlier today, we announced a partnership with women’s apparel brand Dressbarn to provide our full stack of returns software and reverse logistics solutions. ![]()
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